Let us help

Get the advice you need now by contacting our local office.

Contact us

People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.

We value diversity, promote equality and challenge discrimination wherever we see it.

We look forward to hearing from you in whatever way suits you best:

  • Phone 0808 278 7853 to speak to an adviser: Tue – Thu 9:30am – 3:30pm
  • If you are struggling with your energy bills call 0808 189 6550 to speak to a UK Power Networks energy adviser
  • Drop in at one of our outreaches
  • Email via the form below
Email us

Colchester

28 Middleborough
Colchester
Essex
CO1 1TG

Drop in appointments are not available at present

Directions

Outreaches

Head Quarters

3, Tollgate Retail Park,
(opposite McDonalds, between Currys and B&M)
Tollgate West,
Colchester
CO3 8RG

Foodbank open Monday – Saturday 10am – 2pm

Citizens Advice drop in advice available Wednesdays

Directions

Central Town (Eld Lane Baptist Church, CO1 1LS)
Food bank open Tuesday, Wednesday, Friday: 11am – 1pm

Citizens Advice drop in advice available last Friday of each month

Greenstead (Credit Union Building, CO4 3PX)
Food bank open Monday, Tuesday, Thursday, Friday: 10am – 12noon

Citizens Advice drop in advice available first and third Tuesday of each month

Highwoods (The Bluebell Centre, CO4 9YN)
Food bank open Monday: 9:30am – 11:30am

Citizens Advice drop in advice available first Monday of each month

Monkwick with Berechurch (St Margaret’s Church Hall, CO2 8RA)
Food bank open Friday: 11am – 1pm

Citizens Advice drop in advice available first Friday of each month

Myland (Parish Hall, CO4 5DY)
Food bank open Tuesday and Friday: 8:30am – 12 noon

Citizens Advice drop in advice can be arranged if required

New Town (St Stephens Church, CO2 7RY)
Food bank open Monday: 7:30pm – 8:30pm and Thursday 11am – 1pm

Citizens Advice drop in advice available first Thursday of each month

Rowhedge & area (Mariners Chapel, CO5 7JS)
Food bank open Monday: 4pm – 6pm

Citizens Advice drop in advice available first Monday of each month

Stanway HQ (Unit 3 Tollgate Retail Park, CO3 8RG)
Monday – Saturday: 10am – 2pm

Citizens Advice drop in advice available Wednesdays plus second and fourth Thursday of each month.

Tiptree (Unite Reform Church, CO5 0HP)
Food bank open Thursday: 2pm – 4pm

Citizens Advice drop in advice available first Thursday of each month

Wivenhoe (Congregational Church Hall, CO7 9AB)
Food bank open Thursday: 11am – 1pm

Citizens Advice drop in advice available third Tuesday of each month

Directions

Signpost (The Library, Hawthorn Avenue, Colchester CO4 3QE)

Citizens Advice appointments available every Thursday 10am – 3pm

Hythe Community Centre (1 Ventura Drive, Colchester CO1 2FG)

Citizens Advice appointments available each month between 9:30am – 3pm

To book an appointment call 01206 870266 or email admin@community-centre.org.uk

By appointment only. Next session Monday 25th November

Directions

Crown Buildings
Chapel St South
Colchester
CO2 7AZ

Citizens Advice appointments available once every 5 weeks  – please pop into job centre to arrange

Appointments available on following dates:

Wednesday 13th November 2024
Wednesday 18th December 2024

Directions

Self help

View regularly updated information on our national website.