Contact us
People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
We value diversity, promote equality and challenge discrimination wherever we see it.
We look forward to hearing from you in whatever way suits you best:
- Phone 0808 278 7853 to speak to an adviser: Tue – Thu 9:30am – 3:30pm
- If you are struggling with your energy bills call 0808 189 6550 to speak to a UK Power Networks energy adviser
- Drop in at one of our outreaches
- Email via the form below
Colchester
28 Middleborough
Colchester
Essex
CO1 1TG
Drop in appointments are not available at present
Outreaches
Head Quarters
3, Tollgate Retail Park,
(opposite McDonalds, between Currys and B&M)
Tollgate West,
Colchester
CO3 8RG
Foodbank open Monday – Saturday 10am – 2pm
Citizens Advice drop in advice available Wednesdays
Central Town (Eld Lane Baptist Church, CO1 1LS)
Food bank open Tuesday, Wednesday, Friday: 11am – 1pm
Citizens Advice drop in advice available last Friday of each month
Greenstead (Credit Union Building, CO4 3PX)
Food bank open Monday, Tuesday, Thursday, Friday: 10am – 12noon
Citizens Advice drop in advice available first and third Tuesday of each month
Highwoods (The Bluebell Centre, CO4 9YN)
Food bank open Monday: 9:30am – 11:30am
Citizens Advice drop in advice available first Monday of each month
Monkwick with Berechurch (St Margaret’s Church Hall, CO2 8RA)
Food bank open Friday: 11am – 1pm
Citizens Advice drop in advice available first Friday of each month
Myland (Parish Hall, CO4 5DY)
Food bank open Tuesday and Friday: 8:30am – 12 noon
Citizens Advice drop in advice can be arranged if required
New Town (St Stephens Church, CO2 7RY)
Food bank open Monday: 7:30pm – 8:30pm and Thursday 11am – 1pm
Citizens Advice drop in advice available first Thursday of each month
Rowhedge & area (Mariners Chapel, CO5 7JS)
Food bank open Monday: 4pm – 6pm
Citizens Advice drop in advice available first Monday of each month
Stanway HQ (Unit 3 Tollgate Retail Park, CO3 8RG)
Monday – Saturday: 10am – 2pm
Citizens Advice drop in advice available Wednesdays plus second and forth Thursday of each month.
Tiptree (Unite Reform Church, CO5 0HP)
Food bank open Thursday: 2pm – 4pm
Citizens Advice drop in advice available first Thursday of each month
Wivenhoe (Congregational Church Hall, CO7 9AB)
Food bank open Thursday: 11am – 1pm
Citizens Advice drop in advice available third Tuesday of each month
Crown Buildings
Chapel St South
Colchester
CO2 7AZ
Citizens Advice appointments available once every 5 weeks – please pop into job centre to arrange
Appointments available on following dates:
Wednesday 31st July 2024
Wednesday 4th September 2024
Wednesday 9th October 2024
Wednesday 13th November 2024
Wednesday 18th December 2024